Notes
Updated 8 September 2026
What you see on this tab
Free-form notes. Each row shows the title, a one-line summary, the visibility (private or client-visible) and the timestamp. Click a row to expand the full note.
Add a new note
- Click + New note in the top-right.
- Type the title and note body.
- Toggle Client visible on to share with the contact.
- Save. The note appears in the list and (if shared) in the contact's portal.
Note field reference
- Title *
- Short summary. Defaults to the first line of the body.
- Body *
- The full note. Rich text and markdown supported.
- Client visible
- Off by default. When on, the contact sees the note in the client portal.
- Tags
- Free-form labels for filtering.