VoyjHelp Centre

Reports

Updated 8 September 2026

Open Reports

  1. Click Reports in the sidebar. The default report is the current month's session activity.
  2. Switch reports in the left panel. Voyj ships with several pre-built reports.
Voyj Reports page with date-range selector, coach filter and report preview area.
The Reports page. The left rail lists report types; the right shows the preview.

Change the date range

  1. Pick a preset — This month, Last month, Last 3 months, Last 12 months — from the dropdown.
  2. Or click the date picker and pick a custom range.

Filter by coach

  1. Open the Coach dropdown.
  2. Tick the coaches you want included. Tick Include unassigned if relevant.

Include records without a case

  1. Toggle Include no cases in the toolbar. This adds records that have not been linked to a case to the totals.

Export

  1. Click Download in the top-right. Voyj generates a PDF copy of the report.

Print

  1. Click Print to send the current view to your printer. Voyj formats the report for A4 and Letter paper sizes.

Report types

Session activity
Number of sessions, total duration, average duration, breakdown by status (completed, cancelled, no-show).
Revenue
Total invoiced, total paid, total outstanding, breakdown by service.
Coach utilisation
Billable hours per coach, utilisation rate against a target.
Contact pipeline
Number of contacts per stage, conversion rate stage-to-stage, time-in-stage average.
Task completion
Tasks created vs tasks completed, overdue rate, average age of open tasks.