Values
Updated 8 September 2026
Edit a value
- Click the pick-list you want to edit (for example, Case close reasons).
- Add, rename or delete options. Re-order by dragging.
- Save. The new values are used the next time you create or close a record.
Default values
Some values have a Default marker. The default is the option Voyj pre-selects when you create a new record. Click the star icon to set a different default.